What is Help by Hacks/Hackers?
Hacks/Hackers Help is an interactive forum where journalists (“hacks”) and technologists (“hackers”) figure out what’s possible in news and media and how to make it happen.
It looks like I already have an account, but I didn’t register?
Questions and answers posted on the old help.hackshackers.com have been migrated from Stack Exchange into the new format. If you previously posted, chances are, you already have an account. If you can’t log in, try resetting your password to get a new one e-mailed to you.
What kind of questions can I ask here?
As long as your question is:
- related to journalism and media
- detailed and specific
- written clearly and simply
- of interest to at least one other person somewhere
… it is welcome here. No question is too trivial or too “newbie”.
Please look around to see if your question has already been asked (and maybe even answered!) before you ask. If you end up asking a question that has been asked before, that is OK and deliberately allowed. Other users will hopefully edit in links to related or similar questions to help future visitors find their way.
It’s also perfectly fine to ask and answer your own question, but pretend you’re on Jeopardy: phrase it in the form of a question.
What kind of questions should I not ask here?
Avoid asking questions that are subjective, argumentative, or require extended discussion. This is not a discussion board, this is a place for questions that can be answered!
Treat others with the same respect you’d want them to treat you. We’re all here to learn together. Be tolerant of others who may not know everything you know. Bring your sense of humor.
Above all, be honest. If you see misinformation, vote it down. Insert comments indicating what, specifically, is wrong. Even better — edit and improve the information! Provide stronger, faster, superior answers of your own!
Do I have to log in or create an account?
Nope. You can browse and read questions to your heart’s content as an anonymous user, however, there are some things you won’t be able to do on the site without registering like asking questions or commenting. But it’s easy to register if you want to.
Reputation is completely optional. Normal use of the site — that is, asking and answering questions — does not require any reputation whatsoever.
Remember, the site is run by you! If you want to help us run the site, you’ll need reputation first. Reputation is a (very) rough measurement of how much the community trusts you. Reputation is never given, it is earned by convincing other users that you know what you’re talking about.
Here’s how it works: if you post a good question or helpful answer, it will be voted up by your peers: you gain 10 reputation points. If you post something that’s off topic or incorrect, it will be voted down: you lose 2 reputation points. You can earn up to 200 reputation per day, but no more.
Amass enough reputation points and the site will allow you to go beyond simply asking and answering questions:
In order to get good answers, you have to put some effort into the question. Edit your question to provide status and progress updates. Document your own continued efforts to answer your question. This will naturally bump your question and get more people interested in it.
Other people can edit my stuff?!
Like Wikipedia, this site is collaboratively edited. If you are not comfortable with the idea of your questions and answers being edited by other trusted users, this may not be the site for you.